Boise Rug Cleaning Reviews

Fiber Specialties delivered exceptional work on our rugs, several of which are collected pieces with real sentimental and material value. They correctly identified each rug's origin and construction, which gave me immediate confidence that they understood what they were handling. Beyond cleaning, they spotted areas needing repair and executed those fixes with clear expertise. The rugs came back noticeably more vibrant, and I came away better informed about proper long-term care. I'd recommend them to anyone seeking professional rug cleaning, but especially to owners of heirloom or collected pieces that demand knowledgeable, careful treatment.

Above and beyond, friendly and supportive business owner and team! Amazing service! Devin took extra time to talk with me about my area rugs as they relate to our home lifestyle. He explained services to restore them to tip-top condition after they were impacted by our dog. They look new and the undesirable odors are gone. Also, a solution was offered to prevent our rugs from sliding on the floor and to offer more cushion beneath. It was beyond easy communicating with Devin and the store which is so appreciated!

My living room & area rugs were cleaned, repaired & treated. They look brand new! Excellent customer service. Immediate response to all my questions, accommodated my scheduling needs & delivery people were very professional! We are thrilled with the results & our experience with Fiber Specialties.

We have a small rug that we purchased on a trip and was shipped to us. We noticed some of the tassels were loose and undone. Also, some corners looked pulled. The repair job was awesome! Everything was tightened up and tied where needed. This team is very professional and the price was reasonable. I will definitely use them again and highly recommend them!

Devin and the team at Fiber Specialties provided excellent customer service and the rugs came out looking much better than I had hoped. I brought in several older rugs that had not been cleaned in years and they now look very clean and much more vivid in color. I am very satisfied with the cleaning and repair and the cost was reasonable. Devin took the time to teach me about the rugs I own and about the options for cleaning, stabilization and repair.

This company is amazing. I walked in there with the rug that I didn't think was possible to come clean. I had several carpet cleaners try and clean it and were unable. When I brought it home and rolled it out, it smelled brand new, looks brand new, and I've had this rug for approximately 10 years and it has very bright vibrant colors in it and it looks like the day I bought it. Very impressed with their service, very friendly and knowledgeable. I would strongly recommend this company to all my friends and family and other business associates that I work with.

They did a great job of binding my rug after my puppies chewed the edges. They also cleaned my rug and it looks beautiful. I'm so happy with the finished product. Devin & Violet were great to work with.

We needed to have a carpet piece bound for the slide in our RV. My wife dropped the carpet off and Devin said they could do it and when they could have it completed, they got it done 2 days before promised. Their work was top-notch and our trailer looks great with this new addition. Thanks to Devin and Team for a job well done.

They did such a good job fixing my wool rug after my dog had picked at some of the loops and it looks so clean! They were so accommodating in every way. I would definitely use them again for all my fine rugs.