We pick up and deliver your rugs free, across the whole Treasure Valley. Leave the rug rolled by the door and we handle the wrapping, the transport, the cleaning or repair at our Boise facility, and the delivery back. No collection charge, no return charge, no trip fee. Call (208) 272-9705.
Certifications and service details current for 2026.
Outside our pickup area? Ship your rug to us from anywhere, with insured return.
Book your free pickup
Tell us a little about the rug. A Certified Master Rug Cleaner calls you back to confirm a pickup window that suits you. There is no charge for pickup or delivery, and no obligation to go ahead once you have seen the written price.
How free rug pickup and delivery works
Five steps, and four of them are ours. Your part is rolling the rug up.
1. Schedule
Send the form above or call (208) 272-9705. A Certified Master Rug Cleaner calls you back to agree a pickup window anywhere in Ada or Canyon county.
2. We come to you
Roll the rug up and leave it where it is. Our team does the wrapping and the lifting at your door, so you never have to move or carry it yourself.
3. We wrap and transport
The rug is rolled rather than folded, which keeps creases and cracked foundations out of it, then wrapped and laid flat in the van for the drive to Boise.
4. We clean or repair it
At the 6,000 sq ft facility your rug is inspected and quoted in writing first, then dusted, full-immersion hand-washed, rinsed, dried under controlled conditions, and groomed.
5. We deliver it back
The finished rug is wrapped again and brought back to your door, clean, dry, and groomed. Delivery is free, the same as the pickup was.
Most rugs are back with you in 7 to 10 business days. Antiques, heavy pet contamination, and repair or reweaving work take longer, and you get a realistic date with the written estimate rather than after the fact.
Both directions, no charge
Leave it rolled by the door. We do the rest, and we bring it back.
Where we pick up rugs
We cover Ada and Canyon counties: from the Foothills and Table Rock down through Downtown Boise and the Capitol, out along the Boise River and the Greenbelt through Garden City and Eagle, west past The Village at Meridian to Nampa, Lake Lowell, and Indian Creek Plaza in Caldwell, and south to Kuna. Every city below has its own page with local detail, and pickup is free from all of them.
Rug pickup in Boise
Downtown, the North End and Hyde Park, the East End and Warm Springs, the Bench, Southeast Boise, Harris Ranch and Barber Valley, Bown Crossing, West Boise, and up into the Foothills near Camel’s Back Park and Boise State.
ZIPs: 83702, 83703, 83704, 83705, 83706, 83709, 83712, 83713, 83716
Rug pickup in the North End
The historic blocks around Hyde Park and Camel’s Back Park, where original hardwood and fine hand-knotted rugs go together. Street parking in the older blocks is no trouble for our team.
ZIPs: 83702, 83703
Rug pickup in Meridian
Downtown Meridian and The Village, Paramount, Bridgetower, Lochsa Falls, Tuscany, Bear Creek, Kelly Creek, and Heritage.
ZIPs: 83642, 83646, 83680
Rug pickup in Eagle
Downtown Eagle and Eagle Island, BanBury, Legacy, Two Rivers, Lakemoor, Eagle Hills, and out along Floating Feather.
ZIPs: 83616
Rug pickup in Nampa
Downtown Nampa and the Lake Lowell area, Midway, Sky Ranch, Karcher, Southside, and Ridgecrest.
ZIPs: 83651, 83686, 83687
Rug pickup in Caldwell
Downtown Caldwell and the neighborhoods along Indian Creek near Indian Creek Plaza, plus Purple Sage.
ZIPs: 83605, 83606, 83607
Rug pickup in Kuna
Downtown Kuna, Falcon Crest, and the Kuna-Mora area out toward the Birds of Prey country.
ZIPs: 83634
Rug pickup in Garden City
The Waterfront District, Riverside and Plantation along the Boise River, and the Chinden corridor, a few minutes from our own facility.
ZIPs: 83714
Not on the list? Call us anyway. Our facility is at 2905 W Overland Rd in Boise, and Caldwell sits at the far edge of the free area, so anywhere between there and us is comfortably inside it. If you are past that, tell us where you are and you will get a straight answer rather than a runaround. Outside the valley entirely, we clean rugs shipped to us from anywhere in the country, with insured door-to-door return.
Why we collect the rug instead of cleaning it in your home
A fine rug holds pounds of dry soil down in its foundation, and pet urine soaks all the way through to the back. Neither comes out on your floor, because there is nowhere for the water and the soil to go. Cleaning in place moves the problem around the surface and leaves the rug damp, which is where the musty smell comes from afterwards.
Submerging the rug is what flushes the foundation, and controlled drying afterwards is what stops the dyes migrating. Doing that takes a wash floor, a centrifuge, and a drying room, which is why the rug has to come to us. The free pickup exists so that costs you nothing. There is more on the trade-off in our guide to in-home versus facility rug cleaning, and the full sequence is on the rug washing process page.
“Immediate response to all my questions, accommodated my scheduling needs & delivery people were very professional!”
Verified Google review · 5.0★ from 303 reviews
What we can collect your rug for
The pickup is the same whichever service you need, and one rug can have several. We inspect it once and quote all the recommended work together in writing.
Cleaning
- Area rug cleaning
- Oriental rug cleaning
- Persian rug cleaning
- Wool rug cleaning
- Antique & silk rug cleaning
- Pet odor & stain removal
Repair & protection
What it costs to have a rug collected
Nothing. Pickup, delivery, and the inspection are free, and that is true whether you go ahead with the cleaning or not. If you see the written price and decide against it, we bring the rug back at no charge.
The cleaning itself is priced by the square foot, and what moves the number is size, fiber, and condition. Repair work is quoted by the job. Either way you see the figure before anyone starts, and there is a breakdown of what drives it on our rug cleaning cost page.
Pickup and delivery questions
Is rug pickup and delivery really free?
Yes, genuinely free, both directions. There is no collection charge, no return delivery charge, and no trip fee anywhere in our service area. You also see an exact written price after we inspect the rug, and you can decline at that point and have the rug brought straight back at no cost.
How far do you travel for a free pickup?
Across Ada and Canyon counties: Boise, Meridian, Eagle, Nampa, Caldwell, Kuna, and Garden City, including the North End, the Bench, and the outlying subdivisions. If you are outside the Treasure Valley, we still clean your rug. See our ship your rug page for insured door-to-door shipping instead.
How long until I get my rug back?
Most rugs are cleaned and delivered back within 7 to 10 business days. Delicate antiques, heavy pet contamination, and repair or reweaving work take longer. We give you a realistic date when we inspect the rug, and we call you rather than leaving you guessing.
Do I need to be home for the pickup?
We sort that out on the booking call. A Certified Master Rug Cleaner phones to confirm your window and agrees with you how the rug will be collected and returned, so it suits your day. Either way, all you have to do is roll the rug up and leave it where it is.
How do you protect the rug in transport?
Your rug is rolled rather than folded, which keeps creases and cracked foundations out of it, then wrapped before it goes in the van. It travels flat in the load rather than being stood on end. Rugs come back wrapped the same way after cleaning, dry and groomed.
Ready to book a free pickup?
Free collection and return across Boise, Meridian, Eagle, Nampa, Caldwell, Kuna and Garden City. Written price before any work starts.
Sources & industry standards
- IICRC, the Institute of Inspection, Cleaning and Restoration Certification: the industry body whose S100/S310 standards govern professional rug and carpet cleaning.
- The WoolSafe Organisation: independent certification for wool-safe cleaning products and methods.
- The Carpet and Rug Institute (CRI): the science-based trade authority for carpet and rug care.
- U.S. EPA, Carpets & Indoor Air Quality: guidance on how clean carpets and rugs support healthy indoor air.