PROFESSIONAL RUG CLEANING IS WHAT WE DO
Rugs provide a beautiful accent and focal points in our living and work spaces, they also have a dirty job to do! Rugs clean our feet and even filter our air! Rugs can hold pounds of dirt, and that soil cannot be removed with normal vacuum cleaners and carpet cleaning equipment. Both modern and traditional rugs need professional rug cleaning and specialized rug cleaning equipment to fully remove this damaging soil, and this is just one of the reasons rugs should never be cleaned in the home. Fiber Specialties Fine Rug Cleaning Co. dedicated rug facility offers specialized rug cleaning in Eagle, Boise, the entire Treasure Valley and beyond. You can rest assured that your rug will receive the highest quality care and level of cleanliness from our three Certified Master Rug Cleaners.
Read on to learn more about our professional rug cleaning services and our bespoke process;
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If you are interested in hiring a professional rug cleaning service around Boise, ID, and Eagle, ID, contact Fiber Specialties today contact page.
The Fiber Specialties Rug cleaning process
Getting your Rugs to the right place!
The first step in this process is of course getting your rugs in the hands of one of our Highly Certified Master Rug Cleaners.
1.) You can drop off your rugs at our conveniently located facility in Boise, Idaho on West Overland Road just a few blocks west of Vista. We are open during normal business hours, however we do suggest calling ahead just to make sure we aren’t at lunch or on a big delivery.
2.) Have your rugs picked up from your location and transported to our facility by our team. For us to pick up and deliver, rugs need to be rolled and ready , or ready to roll. We do not move furniture. If furniture needs to be moved, we will suggest working with a third party moving company who is properly insured for furniture moving. We offer FREE rug pickup and delivery on Thursdays in Boise. Please call us for Meridian, Eagle, and other areas to see how we can best accommodate you!
3.) You can ship us your rugs! From Montana to Morocco, our clients ship to us from all over the world to use our specialized rug cleaning, resizing, and repair skills! The local delivery drivers know us well, and we even have a forklift for the big rugs!
Call to allow us to help you decide the best way to prepare, package, and ship your rug.
Detailed Inspection.
The next step in your rugs journey will be a thorough inspection by our professional rug cleaning experts. Based on the unique characteristics of your rug and its restorative cleaning needs, our specialists will write a specific prescription for your rug. This prescription will serve as a treatment plan and will be utilized throughout the entire process to ensure the best possible restorative cleaning outcome is accomplished. We may need to ask you some simple questions that will help us better service your rug. This inspection and Q&A interaction is particularly important for maximum success of outcome. Although best done in person with you or your representative it can be accomplished virtually as well.
Individual Rug Process
There is no "One Size Fits All" cleaning process, rugs cannot just be fed into a machine to clean them, nor is there one simple solution to wash all rugs . Your customer information, and rug(s) will have a profile created in our protected software system. The rug is photographed and has the description, fiber content, individual characteristics, conditions, and cleaning treatment plan entered in to be used during the visit but also kept as a history for future care. The rug is given a waterproof Tyvek tag to track the job information, delivery dates and more.
Our system provides multiple ways to communicate with you via text and email for approvals, photos, pertinent notifications, and even billing.
Dry Soil Removal
With the inspection and approval complete now your rug will need to be relieved of the number one damage causing substance it will ever have to deal with… loose dry soil! Did you know that your rug can literally hold pounds of dirt and sand without looking dirty? This loose dry soil, when viewed under a microscope has the appearance of jagged little pieces of broken glass. These tiny particles work like micro sandpaper abrading your rugs fibers. Our professional rug cleaning technician may have even demonstrated this to you during the inspection process. Depending on the rug construction we will use powerful vacuuming, air dusting and/ or multiple other mechanical methods to get the absolute most loose dry soil out of your rug before we even start washing. This is the most important part of specialized rug cleaning, and is the number one reason rugs should always be washed at a professional rug cleaningfacility such as ours
Bath Time!
Now it is time for your rug to take a bath…. literally! At this point you probably understand that we treat every rug with individualized care. So, the manner in which we clean or “wash” your rug will again be determined buy its unique characteristics and needs. Fiber Specialties has three Certified Master Rug Cleaners who are also Woolsafe Certified, and IICRC certified, and are constantly testing new products and processes to get the most out of your rug! From our custom specialized rug cleaningwash floor, to our actual rug bath tub, to our proprietary low moisture dry cleaning system, we have the right equipment, knowledge, products and technology to service any type of rug or textile. Natural fiber rugs are thoroughly rinsed to a fiber specific corrective PH to keep fibers as healthy as possible.
Controlled Drying.
Your rug will then be properly control dried utilizing the drying system best suited for your type of rug. Our facility is equipped with a 14' custom Turkish speed controlled Centrifuge to fully rinse and safely “spin dry” rugs multiple times within minutes which is imperative for a successful cleaning and full soil and residue removal . Next the rug is moved to our dedicated heated and humidity controlled drying room with the ability to dry rugs vertically or horizontally. And with our 15,000 sf lot, we often use the wonderful Boise sunshine during the summer. Throughout this process our professional rug cleaning technicians will monitor your rugs to confirm the drying process completion.
Final Finishing
Once the rug has been verified fully dried, our technicians will do a final inspection and perform the “final finishing” to your rug. At this point if our Rug Specialist is not 100% satisfied with the cleaning, the rug may be sent back for additional steps at no extra charge to the client. Our final finishing includes, trimming, and even shearing “fuzz”, loose, and sprouted fibers , proprietary techniques to clean fringes and dealing with troublesome spots when applicable. These last steps are features that truly sets our specialized rug cleaning process apart. The final inspection will ensure that your rug has received the maximum benefit from any cleaning process completed by us. If a rug was quoted for any repair work, this is typically when the repair process starts.
Fiber ProTector
Perhaps the greatest benefit of utilizing Fiber Specialties for your fine rug cleaning is that we are the Boise and Eagle Idaho flagship applicator of the world's most technologically advanced textile protection system…Fiber ProTector®!
Fiber ProTector® creates an invisible shield around each individual fiber, protecting it from most spills that would cause permanent staining. It also prevents damage causing loose dry soils from easily attaching to your rug’s fibers. Having Fiber ProTector® applied to your freshly cleaned rug will be an investment that will pay dividends for the serviceability and life of your rug for years to come. You can learn more about the features and benefits of Fiber ProTector® here.
Rug padding is more than just cushion!
Rug padding is often left out, or is thought to be just for comfort or non-slip. This cant be further from the truth, rugs need pads. Having Fiber Specialties custom cut one of our LIFETIME premium underlayments can not only protect your rug from irregular substrates, and unnecessary wear, but also protects the flooring underneath! Of course, it feels great too! When You buy one of our pads, it even gets washed for free with its paired rug in future cleanings. Learn More about our Lifetime, 100% recycled, non-toxic, washable, pet proof, and moisture barrier pad here.
Rug and Textile Restoration Services
Our services are fixed rate per sf, no hidden charges, and no one will ever have to come behind us!
Natural Fiber Rug Cleaning
· ( Wool, Silk, Viscose, Pulp, Grasses, or Synthetic blends with these fibers)
· Dusting, Pre Vacuum, Wash, Rinse, Spot, Speed Dry, Spot clean if necessary, Finishing
· Wrapped in Acid Free Paper for pick up/delivery
Synthetic Fiber Rug Cleaning
· Dusting, Pre Vacuum, Wash, Rinse, Spot, Speed Dry, Spot clean if necessary, Finishing
· Wrapped in Acid Free Paper for pick up/delivery
Just Dry Soil Removal
· Air and/ or Mechanical Dusting, High Power Vacuum, Wash, Rinse, Dry
Decontamination Bath
· Full immersion decontamination flush dictated by Urine, mold, mildew,
blackwater, Moth Issues, Smoke Damage, Water Damage, etc
· Disinfection, Deodorization, Sanitization
Premium Rug Underlayments
· Protect Wood Flooring from Pet urine/ Moisture
· 100% recycled / 100% Recylable / Washable
· Custom Cut to size / Non -slip
· Made in USA / Green Certified / Non-toxic / No off-gassing or odors
Fiber ProTector Treatment
· Developed in Norway, Made in the USA, Based in Boise, Idaho
· Creates an invisible shield against bacteria, mold and viruses.
· Extends the life cycle of fibers and helps to maintain the original appearance and intensity of color.
· Does not affect natural properties such as breathability, surface texture and feel of fibers.
· Woolsafe, Non-toxic, and with proper care can last for years!
Moth Rug Issues
· Please understand Moth infested rugs may be stored outside, covered until they can be professionally fumigated, only licensed Pest Control Companies can Guarantee to eliminate Moths. We partner with a licensed Pest Control company to fully eliminate moth infestation along with our own proprietary techniques.
· Total cost to fully address moth damage / infestation will require inspection, estimate.
Wet Rug Prioritization
· If schedule allows, please call for availability and possible 25% upcharge prior to bringing wet rugs
Repairs, Color Correction, Restoration, Appraisals
· Estimated per job
· Appraisals are official for insurance or selling purposes
· We give free opinions and advice
Wrapping Rugs for Storage in Tyvek
· This is the Gold Standard for any type of Rug Storage Short or long term, as it allows the rug to be protected from Moisture, Abrasion, and insects, while still allowing it to breathe.
Pick up/ Delivery
On Site Storage