YOUR PREMIER RUG CARE EXPERTS

How to Ship an Area Rug to Fiber Specialties


Shipping your area rug to Fiber Specialties is a seamless process designed to ensure your rug arrives safely and is handled with the utmost care. Whether you are a designer, homeowner, or business looking to have your rug cleaned, resized, altered, or FiberProTected®, we make the shipping process straightforward and worry-free.

Preparing Your Rug for Shipping

WORK ORDER REQUIREMENTS

Before shipping your rug to us, it is essential to prepare a detailed work order. This document should include the following:

Designer or Manufacturer

Specify the creator of the rug to help us understand its origin and construction.

Description of the Rug

Provide a brief description of the rug’s appearance to assist in initial assessments.

Dimensions

Expected dimensions of the rug are crucial for verification upon arrival.

Estimated Time of Arrival (ETA)

If possible, include when you expect the rug to arrive at our facility.

Side Mark/Job Name

This is particularly important and should be clearly printed on the rug’s packaging. It helps us identify your rug quickly and accurately.

Service Requests

Detail any specific requests such as resizing, washing, Fiber ProTector application, or custom rug pad needs.

Timeline

Indicate when you would like the work on your rug to be completed.

Additional Inquiries

Any other specific requests or questions related to the service.

Providing this information will ensure that your rug is processed quickly and according to your needs once it arrives.

Shipping Your Rug

At Fiber Specialties, we pride ourselves on using the latest techniques and eco-friendly solutions to clean, restore, and protect your valuable rugs. Here’s why customers trust us as their preferred rug cleaning company in Idaho:

Packaging

Ensure your rug is securely wrapped in a durable, moisture-resistant material. This prevents damage and dirt during transit.

Labeling

Clearly label the package with the side mark or job name as detailed in the work order. Include your contact information and our address to avoid any mishaps.

Carrier Choice

We’re flexible with shipping options and want to make the process as smooth as possible for you. For clients outside the Treasure Valley, we typically ship rugs via FedEx—please note that rates may vary depending on your location. If you have a preferred carrier or special shipping request, we’re happy to accommodate whenever possible.

Upon Arrival at Fiber Specialties

Receiving and Inspection

Upon receiving your rug, we charge a standard receiving fee of $55 per rug. This fee covers:

Inspection: We thoroughly inspect the rug to confirm its condition and dimensions.

Storage: The rug is carefully rolled up and stored safely in our facility for up to 30 days.

We promptly communicate the arrival of your rug, providing feedback on its condition and confirming any details or questions we might have before proceeding with the requested services.

Processing Your Rug

Once we have verified the details and received your approval on the estimated work costs, we proceed with the necessary services. Our expert team handles each rug with care, ensuring that all tasks—from cleaning and FiberProTector application to resizing and alterations—are completed to the highest standards.

Additional Services

Rug Pad Customization and FiberProTector Application

In addition to our main services, we can cut a custom rug pad tailored to the size and shape of your rug. Applying FiberProTector creates an invisible shield that enhances the rug’s durability and appearance, protecting it from stains and wear while maintaining its natural properties.

How to Ship a Large Rug to Fiber Specialties Made Easy

At Fiber Specialties, we are committed to providing exceptional care for your rugs, ensuring they are returned to you in impeccable condition. Shipping your rug to us for professional care is a straightforward process designed to secure your investment and extend the life and beauty of your rug. Visit our website or
contact us directly for more detailed information on how to safely ship your rug to our facility.